What does self-confidence at work look like to you?  Maybe you’ve got a mental image of someone who has an upright and open posture, makes eye contact, looks smart and in control, and keeps calm in heated situations.

Imagine this description or something like it, was your ten out of ten in terms of your level of satisfaction, use a scale of 1-10 (1=low and 10=high) how would you rate your level of self-confidence right now?  Continue reading Self-confidence


You know what it’s like, you get negative feedback on something you’ve laboured over for a while and it takes the wind out of your sails, doesn’t it?  This has happened to me twice in a matter of weeks.  On the first occasion, I was completely unprepared for fairly harsh criticism of my website and didn’t really know what to say, until that is, I got home and thought of all the things I should have said.  Was it justified?  Probably.  Could it have been handled differently?  Definitely. Continue reading Feedback

Difficult people

Some time ago I had the misfortune of working with someone who was aggressive and an outright bully, who tended to dominate, intimidate and even humiliate other people.  However management did nothing to curb this guy’s daily tirade of other people’s shortcomings.  By doing nothing this guy was allowed to run rough shod over whoever he chose, without being held to account.  The bully had become the ‘elephant in the room’ because everyone knew what he was up to but no one was prepared to stop him.  The knowledge this guy held in his head was deemed more valuable than the feelings of those who had to work with him.   Continue reading Difficult people


Networking is about building relationships with other people who might be useful to you now or in the future.  You might also refer someone you meet to a colleague or business acquaintance if you think they could help the person in question.  Here are 7 tips to help you.

  1. Most events will have a name badge for you. I think it’s a good idea to have your own badge just in case with your correctly spelt name and what you do. Get a magnetic one that won’t damage your clothes and is easy to put on.  Wear your badge on the top left of your jacket or shirt because this is where people’s eyes drawn to.   Continue reading Networking


As a coach I like throwing in the odd curve ball, such as ‘what things won’t you do to achieve your goals?’  This can reveal some nuggets of wisdom that might otherwise not have come to light.  I’ve applied this approach to training, and hey presto look at what’s tumbled out.

I’ve assumed you’ve got a suitable training room, checked the housekeeping arrangements and have plenty of refreshments available. Continue reading Training